<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0">
<channel>
<title><![CDATA[PremiumReseller.com]]></title>
<link><![CDATA[https://support.premiumreseller.com/]]></link>
<description />
<generator><![CDATA[Kayako case v4.66.2]]></generator>
<item>
<title><![CDATA[How do I transfer my Website to PremiumReseller?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/4]]></link>
<guid isPermaLink="false"><![CDATA[a87ff679a2f3e71d9181a67b7542122c]]></guid>
<pubDate><![CDATA[Fri, 26 May 2006 03:17:48 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[
This process is very easy. You can simply navigate to our main website www.premiumreseller.com and choose the plan that best suits your needs. Once you choose your plan, you can go through the order process, and complete your payment. All accounts are c...]]></description>
<content:encoded><![CDATA[
<p>This process is very easy. You can simply navigate to our main website <a href="http://www.premiumreseller.com">www.premiumreseller.com</a> and choose the plan that best suits your needs. </p><p>Once you choose your plan, you can go through the order process, and complete your payment. </p><p>All accounts are created instantly upon payment, and once activated you will receive your Welcome Email which will include your login details and nameserver information. <br /></p><p>We provide free website transfer for linux hosting with cPanel up to 30 cPanel accounts.</p><p>After you receive Welcome email, simply send login details of your old host to <a href="mailto:support@premiumreseller.com">support@premiumreseller.com</a> and we will begin to transfer everything for you. <br /></p><p>You will be notified when the transfer is completed and you can proceed login to your Domain Registrar, and change the nameservers on that domain to our server dns.</p><p>On Windows hosting, transfer process is you backup files, databases on old host then upload files to our server and restore database in control panel. You can review website via temporary link and change domain nameserver to our server dns when everything is ok.</p>





]]></content:encoded>
</item>
<item>
<title><![CDATA[How long does it take to get my Website online?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/5]]></link>
<guid isPermaLink="false"><![CDATA[e4da3b7fbbce2345d7772b0674a318d5]]></guid>
<pubDate><![CDATA[Fri, 26 May 2006 03:19:57 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[If you order a new domain name through us, it will take 2-12 hours.
If you are transferring an existing domain name to PremiumReseller, it will take 24-48 hours after you make the DNS change with your registrar.
For linux hosting, you can preview your sit...]]></description>
<content:encoded><![CDATA[<p>If you order a new domain name through us, it will take 2-12 hours.</p>
<p>If you are transferring an existing domain name to PremiumReseller, it will take 24-48 hours after you make the DNS change with your registrar.</p>
<p>For linux hosting, you can preview your site before your DNS updates by using <a href="http://serverip/~yourcpanelusername/">http://serverip/~yourcpanelusername/</a></p>
<p>Windows Hosting requires adding a domain alias and you can view your website via the domain alias yourdomain.server-host-name.com</p>
<p>Please contact us if you don't know host name of the server you're using.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[How long does it take to set up my account?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/6]]></link>
<guid isPermaLink="false"><![CDATA[1679091c5a880faf6fb5e6087eb1b2dc]]></guid>
<pubDate><![CDATA[Fri, 26 May 2006 03:21:36 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[At PremiumReseller.com, we value your business and we know that it's important to get your website online as soon as possible.
All new accounts are setup automatically within 15 minutes of ordering after you complete order process.
Account activation may ...]]></description>
<content:encoded><![CDATA[<p>At PremiumReseller.com, we value your business and we know that it's important to get your website online as soon as possible.</p>
<p>All new accounts are setup automatically within 15 minutes of ordering after you complete order process.</p>
<p>Account activation may be delayed up to 12 hours when there is problem with payment processing.</p>
<p>If you do not receive any email from us, please submit a ticket to sales department.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Are there any hidden costs, or setup fees?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/7]]></link>
<guid isPermaLink="false"><![CDATA[8f14e45fceea167a5a36dedd4bea2543]]></guid>
<pubDate><![CDATA[Fri, 26 May 2006 03:22:56 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[No, there are no hidden costs or fees.
The monthly fee listed on our website is all you have to pay.
We give 2 months free when you pay annually.]]></description>
<content:encoded><![CDATA[<p>No, there are no hidden costs or fees.</p>
<p>The monthly fee listed on our website is all you have to pay.</p>
<p>We give 2 months free when you pay annually.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[What control panel do you use and do you have a demo?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/8]]></link>
<guid isPermaLink="false"><![CDATA[c9f0f895fb98ab9159f51fd0297e236d]]></guid>
<pubDate><![CDATA[Fri, 26 May 2006 03:26:35 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[The control panel we use for linux hosting is called cPanel.
You can view a live demo of cPanel here:
Cpanel Live Demo
Web Host Manager Demo
(some features are disabled in demo mode)
Plesk control panel is provided for customers using Windows Hosting
Ples...]]></description>
<content:encoded><![CDATA[<p>The control panel we use for linux hosting is called cPanel.</p>
<p>You can view a live demo of cPanel here:</p>
<p><a href="http://demo.cpanel.net:2082/login/?user=demo&amp;pass=demo">Cpanel Live Demo</a></p>
<p><a href="http://demo.cpanel.net:2086/login/?user=demo&amp;pass=demo">Web Host Manager Demo</a></p>
<p>(some features are disabled in demo mode)</p>
<p>Plesk control panel is provided for customers using Windows Hosting</p>
<p>Plesk online demo is available at:</p>
<p><a href="http://www.premiumreseller.com/windows-hosting.htm">http://www.premiumreseller.com/windows-hosting.htm</a></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Can I upgrade at any time and how?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/53]]></link>
<guid isPermaLink="false"><![CDATA[d82c8d1619ad8176d665453cfb2e55f0]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:28:25 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes, you can upgrade any time by using upgrade facility in customer area or submit a ticket to Billing department.
It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
It's extremely easy to upgrade from cust...]]></description>
<content:encoded><![CDATA[<p>Yes, you can upgrade any time by using upgrade facility in customer area or submit a ticket to <a title="Billing department" href="/index.php?_m=tickets&amp;_a=submit"><span style="color: #000000;">Billing department</span></a>.</p>
<p>It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.</p>
<p>It's extremely easy to upgrade from customer area, the billing system will calculate the pro-rated difference amount and generate invoice for you to pay.</p>
<p>It will take only a few minutes to upgrade your account.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Do you allow adult sites?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/54]]></link>
<guid isPermaLink="false"><![CDATA[a684eceee76fc522773286a895bc8436]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:29:18 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes, we allow adult sites.They must be legal in the United States of America.]]></description>
<content:encoded><![CDATA[<p>Yes, we allow adult sites.</p><p>They must be legal in the United States of America.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Will you place ads on my site?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/55]]></link>
<guid isPermaLink="false"><![CDATA[b53b3a3d6ab90ce0268229151c9bde11]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:35:48 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[PremiumReseller.com will not place ads on your site.
That is one of the many advantages of having a paid host.]]></description>
<content:encoded><![CDATA[<p>PremiumReseller.com will not place ads on your site.</p>
<p>That is one of the many advantages of having a paid host.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Can I host friends?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/56]]></link>
<guid isPermaLink="false"><![CDATA[9f61408e3afb633e50cdf1b20de6f466]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:37:03 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes, you may host your friends' websites.
If you want your friends to have their own control panel, you'll need to get a reseller account.
A reseller account will give you access to reseller panel to manage hosting accounts.
Each hosting account has its o...]]></description>
<content:encoded><![CDATA[<p>Yes, you may host your friends' websites.</p>
<p>If you want your friends to have their own control panel, you'll need to get a reseller account.</p>
<p>A reseller account will give you access to reseller panel to manage hosting accounts.</p>
<p>Each hosting account has its own control panel.</p>
<p>Control panel for linux reseller hosting is cpanel, control panel for windows reseller hosting is Plesk.</p>
<p>Reseller starter plan is only $9.95 per month. Please visit <a href="http://www.premiumreseller.com">www.premiumreseller.com</a> for hosting plans details.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[How do I move my Websites from my old host to PremiumReseller?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/57]]></link>
<guid isPermaLink="false"><![CDATA[72b32a1f754ba1c09b3695e0cb6cde7f]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:44:11 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes, it is very simple for us to transfer over your entire website including your MySQL databases, emails and DNS entries.
Basicly, all we would need to have is your old account information.
We will take that information and use WHM to transfer your accou...]]></description>
<content:encoded><![CDATA[<p>Yes, it is very simple for us to transfer over your entire website including your MySQL databases, emails and DNS entries.</p>
<p>Basicly, all we would need to have is your old account information.</p>
<p>We will take that information and use WHM to transfer your account directly to our server.</p>
<p>You can also run full cpanel backup on old host, and upload to our server.</p>
<p>Our technician will help you to restore the backup file free of charge.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Does PremiumReseller offer a Money Back Guarantee?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/58]]></link>
<guid isPermaLink="false"><![CDATA[66f041e16a60928b05a7e228a89c3799]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:48:34 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes, PremiumReseller.com offer 30 day money back guarantee for shared hosting and reseller hosting services.Please read our Terms of Service for more information.http://www.premiumreseller.com/tos.htmYou will need to submit a cancellation request 7 days b...]]></description>
<content:encoded><![CDATA[<p>Yes, PremiumReseller.com offer 30 day money back guarantee for shared hosting and reseller hosting services.</p><p>Please read our Terms of Service for more information.</p><p><a href="http://www.premiumreseller.com/tos.htm">http://www.premiumreseller.com/tos.htm</a></p><p>You will need to submit a cancellation request 7 days before the next due date.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Is PremiumReseller.com a reseller?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/59]]></link>
<guid isPermaLink="false"><![CDATA[093f65e080a295f8076b1c5722a46aa2]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:52:16 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[No. We have managed our own servers since we opened.
All servers are located at Singlehop data center in Chicago and WebNX data center in Los Angeles.
We have staff monitoring servers and providing customer support 24/7.
All hosting services come with 99....]]></description>
<content:encoded><![CDATA[<p>No. We have managed our own servers since we opened.</p>
<p>All servers are located at Singlehop data center in Chicago and WebNX data center in Los Angeles.</p>
<p>We have staff monitoring servers and providing customer support 24/7.</p>
<p>All hosting services come with 99.9% uptime guarantee.</p>
<p><a href="http://www.premiumreseller.com/hosting_sla.htm">http://www.premiumreseller.com/hosting_sla.htm</a></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[What payment options do you accept?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/60]]></link>
<guid isPermaLink="false"><![CDATA[072b030ba126b2f4b2374f342be9ed44]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:54:52 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[We currently accept all major credit cards worldwide.We also accept payments via Paypal. If you do not have a Paypal account you can get one Free at www.paypal.com. Paypal allows your to add your credit card or checking account to it and it can be used al...]]></description>
<content:encoded><![CDATA[<p>We currently accept all major credit cards worldwide.</p><p>We also accept payments via Paypal. </p><p>If you do not have a Paypal account you can get one Free at <a href="http://www.paypal.com">www.paypal.com</a>. </p><p>Paypal allows your to add your credit card or checking account to it and it can be used all over the internet to pay for various things. This is good as it allows you to only put your credit card in one spot on the internet to help reduce fraud.<br /></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Can PremiumReseller Customize a Package for Me?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/61]]></link>
<guid isPermaLink="false"><![CDATA[7f39f8317fbdb1988ef4c628eba02591]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 06:56:06 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes most definitely.
Simply open up a helpdesk ticket in the Sales department.
Please make sure that you include your desired space and bandwidth along with what type of hosting you are looking for (ie: Linux with Cpanel, Windows with Plesk).
We will then...]]></description>
<content:encoded><![CDATA[<p>Yes most definitely.</p>
<p>Simply open up a helpdesk ticket in the Sales department.</p>
<p>Please make sure that you include your desired space and bandwidth along with what type of hosting you are looking for (ie: Linux with Cpanel, Windows with Plesk).</p>
<p>We will then give you a Free Quote, and get your custom package created as soon as possible.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Can PremiumReseller.com Register a Domain for Me?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/62]]></link>
<guid isPermaLink="false"><![CDATA[44f683a84163b3523afe57c2e008bc8c]]></guid>
<pubDate><![CDATA[Sun, 04 Mar 2007 07:00:07 -0500]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[Yes. PremiumReseller offers affordable domain registration services. Now you can get a domain name for as little as $8.88/year. Check and register a domain today https://www.premiumreseller.com/manage/check.php ]]></description>
<content:encoded><![CDATA[<p>Yes. PremiumReseller offers affordable domain registration services. </p><p>Now you can get a domain name for as little as $8.88/year. </p><p>Check and register a domain today <a href="https://www.premiumreseller.com/manage/check.php">https://www.premiumreseller.com/manage/check.php</a> </p>]]></content:encoded>
</item>
<item>
<title><![CDATA[What kind of backup service available?]]></title>
<link><![CDATA[https://support.premiumreseller.com/index.php?/Knowledgebase/Article/View/107]]></link>
<guid isPermaLink="false"><![CDATA[a97da629b098b75c294dffdc3e463904]]></guid>
<pubDate><![CDATA[Wed, 22 Apr 2009 14:02:23 -0400]]></pubDate>
<dc:creator><![CDATA[PremiumReseller.com]]></dc:creator>
<description><![CDATA[You are responsible for your backups and website content.
We create our own nightly backups of all shared hosting servers.
We can restore website data from our backup but you should not rely on this procedure to keep your web content safe.
We make no g...]]></description>
<content:encoded><![CDATA[<p>You are responsible for your backups and website content.</p>
<p>We create our own nightly backups of all shared hosting servers.</p>
<p>We can restore website data from our backup but you should not rely on this procedure to keep your web content safe.</p>
<p>We make no guarantee about the availability of our daily backups. Fee to restore PremiumReseller backups is $20. The fee is waived if you&nbsp;upload backup file to restore on server.</p>
<p>On Vps hosting, VPS image file is backed up weekly. Fee to restore VPS image is $20.</p>
<p>PremiumReseller does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. </p>
<p>We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Please always back your site up to your personal computer!</p>]]></content:encoded>
</item>
</channel>
</rss>