Knowledgebase: Windows Server & VPS
Server Full Management Service
Posted by PremiumReseller.com on 24 January 2012 02:24 PM

Server full management service is available as addon from $30/month.

+ Initial Setup, Windows OS Install, Pre-Configured IIS, FTP, DNS.

+ 24x7 Ping Monitoring.

+ Operating System Updates.

+ Troubleshooting Host Server Network Issues.

+ Reverse DNS Setup

+ Install & Configuration of IIS/MS DNS/SmarterMail/MS SQL/MySQL

+ WebsitePanel Installation & Configuration

+ Snapshot Backup of VPS Image

+ Expert Advice from our technicians regarding any server related issues or questions you have. We can provide you recommendations regarding upgrade, performance improvement, etc.

Exclusions:

- Issues caused by customer miss-configuration or due to non-standard changes in configuration by customer are NOT covered under this service level and will be charged under advanced support service $30/hour.

- Issues caused by third party software bugs are not covered. Customer needs to request support from software vendor.

- Customer application/code level issues are not covered and need to be addressed directly by customer.

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