Server Full Management Service
Posted by PremiumReseller.com on 24 January 2012 02:24 PM
Server full management service is available as addon from $30/month.
+ Initial Setup, Windows OS Install, Pre-Configured IIS, FTP, DNS.
+ 24x7 Ping Monitoring.
+ Operating System Updates.
+ Troubleshooting Host Server Network Issues.
+ Reverse DNS Setup
+ Install & Configuration of IIS/MS DNS/SmarterMail/MS SQL/MySQL
+ WebsitePanel Installation & Configuration
+ Snapshot Backup of VPS Image
+ Expert Advice from our technicians regarding any server related issues or questions you have. We can provide you recommendations regarding upgrade, performance improvement, etc.
- Issues caused by customer miss-configuration or due to non-standard changes in configuration by customer are NOT covered under this service level and will be charged under advanced support service $30/hour.
- Issues caused by third party software bugs are not covered. Customer needs to request support from software vendor.
- Customer application/code level issues are not covered and need to be addressed directly by customer.