RSS Feed
Knowledgebase : E-mail
     
To create an email account please login to your control panel and click add/remove email account. By default you have no email address setup.In cpanel the main username may look like it's a setup email, but if you wish to use it you will need to add it as...
CPANEL HOSTING: please go to yourdomain.com/webmail WINDOWS HOSTING: please visit webmail.yourdomain.com You'll need to enter full email address and password to log in webmail.
I am able to receive emails but not send?If you can receive mail but aren't able to send this means one thing.....Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISP's are blocking outgoing emails...
1. Open Microsoft Outlook and click Tools and choose Email Accounts. 2. Then choose "Add a new e-mail account". 3. Choose the method you would like: IMAP --> This will keep your email on the server and download headers upon request. This means you m...
1. Open Outlook Express.2. Once Outlook Express opens, Select "Tools" and then "Accounts" from the Outlook Express menu bar.3. Next, click on the "Add" button on the right side of the new popup window, and then "Email&qu...
When sending email, you receive an immediate bounce such as the following: Subject: RE: Hello - October 18, 2006 Sent: 10/18/2006 10:30 AM The following recipient(s) could not be reached: 'John Doe' on 10/18/2006 10:30 PM 503 valid RCPT command must...
The following limits apply on windows reseller hosting service with SmarterMail Message size limit: 20MB Mailbox size limit: 250MB Domain Email Maximum space: 1GB If you exceed the limit, you need to download emails to your computer to free up ema...
HOW TO CONFIGURE POP3 RETRIEVAL WITH SMARTERMAIL Pop Retrieval allows users to access email on another server through the SmarterMail Web interface, so their messages can be stored on a local mail server. This feature is very useful when you want...
Spam assassin is enabled by default on all email accounts.PremiumReseller use the following block lists to filter spam emails1. Spamhaus (SBL-XBL)SBL-XBL is a combination of 2 famous spam checking against SBL ( Spamhaus Block List ) and XBL Spamhaus Exp...
When you add email in Microsoft Outlook or other email client software, SMTP port is 25, POP3 port is 110. Some ISPs block port 25 to force users to use their email server. In that case, you can configure email clien to connect SMTP via port 26. ...
SmarterMail supports Greylisting feature to prevent spam emails. This feature essentially bounces all unknown message trying to connect to mail server the first time. The basis is that SPAMMERs create scripts to send spam automatically. These messag...
You cannot send email and receive error 554 Sending address not accepted due to spam filter.Reason: Your ip is listed in spamhaus or spamcop blacklist.You can check your ip at www.whatismyip.com then check ip blacklist status at http://www.spamhaus.org/l...
This tutorial shows you how to configure Outlook check email automatically every 10 minutes. In Microsoft Outlook, go to Tools -> Send/Receive -> Send/Receive Settings. Select option Define Send/Receive Group will bring up a window allowing you ...
DEFAULT SPAM FILTERING SETTING ON WINDOWS HOSTING WITH SMARTERMAIL IS Spam Low: Add prefix subject with text SPAM-LOW Spam Medium: Move spam emails to Junk folder (accessible through webmail) Spam High: Delete the message If you want to adj...
Your email is rejected with some error message "sending address not accepted due to spam filter". That means your computer internet IP is listed in some email blacklist. You can find out your IP address at whatismyip.com Then check IP black...
When you compose email in SmarterMail with Arabic characters, email sent out cannot display Arabic characters but showing ???????????? ?????? ???????? To fix the issue, please log in webmail of the email account. Go to Settings -> Account Setting...
Please see password requirements of email accounts on our hosting servers below + Minimum length 6 characters + Require a number in the password + Require a capital letter in the password + Require a symbol in the password + Require password doe...