Management Services on Windows VPS
Posted by PremiumReseller.com on 24 January 2012 02:24 PM
All Windows VPS plans come with Semi-Managed services:
+ Initial Setup, Windows OS Install, Pre-Configured IIS, FTP, DNS.
+ 24x7 Ping Monitoring.
+ Operating System Updates.
+ Troubleshooting Host Server Network Issues.
+ Reverse DNS Setup
+ IIS & MSSQL Configuration
Any other configuration, setup and day to day management issues are NOT covered under Semi-Managed service level and should be handled by customer.
If you would like us to look into server issues not covered in Semi Management level, this will be charged at $30/hr (minimum 1 hour billing).
Support for coding issues is charged at $30/hr.
All third party software specific support is to be obtained directly from the relevant software vendor by customer.