Manually manage subscription and subscriber in Plesk database
Posted by Premium Reseller on 12 March 2015 10:04 AM
You get these errors when managing subscription and subscriber in Plesk
"The subscription is still suspended due to the following reason: The subscription is suspended because its subscriber was suspended."
"The account is still suspended due to the following reason: The account is suspended because its owner was suspended."
Provider acount (reseller account) is Active but Plesk still says owner suspended.
Manually check status of subscriber
select * from clients where id=185;
Change status to Active
update clients set status=0 where id=185;
Then run command
C:\Program Files (x86)\Parallels\Plesk\bin>domain --webspace-on your-domain.com