Knowledgebase: Windows Hosting
Plesk fix error Failed to get the domain information
Posted by PremiumReseller on 04 May 2015 10:34 PM

Error Failed to get the domain information is usually caused by missing email service on mail server.

To fix error, try these commands

cd %plesk_bin%

mchk.exe --domain --domain-name=your-domain

Note: Command mchk.exe --all --fix=all will check all email domains and synchronize from Plesk to mail server.

 

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