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Knowledgebase : Windows Reseller Plesk
     
You receive the error 500 Internal Server Error on Windows Hosting server. The error does not tell you what the problem is so you don't know how to fix. To display error details, please follow instruction below. 1. Open web.config file in wwwroot fo...
STEPS TO CREATE NEW HOSTING PLAN IN PLESK: 1. Login into your Plesk control panel 2. Select Service Plans > Add New Plan 3. Put your plan name 4. Select resource as per you requirement. # Resources, Permissions, Hosting Parameters, Mail,...
STEPS TO CREATE A USER ACCOUNT IN PLESK: 1. Login into your Plesk control panel 2. Select Customers > Add New Customer 3. Fill in details and select Service Plan 4. Click OK to create new user
STEPS TO CHANGE HOST PLAN FOR A CUSTOMER IN PLESK 1. Login into your Plesk control panel 2. Select Customers > customer account 3. Select Subcription > Change Plan > Select New Service Plan 4. Click on OK to save new plan.
STEPS TO SUSPEND A USER ACCOUNT IN PLESK: + Login into your Plesk control panel. + Click on 'Customers'. + Select checkbox of Customer you want to change status. + Select More action then Activate or Suspend.
STEPS TO CUSTOMIZE HOST PLAN IN PLESK: + Login into your Plesk control panel + Click on Subscriptions + Select a subcription to customize > Customizing Subscription + Change any setting as per you requirements + Click on OK to save new s...
STEPS TO CREATE DATABASE IN PLESK: + Login into your Plesk control panel + Select Websites & Domains > Databases > Add New Database + Enter database name + Select database type Mysql/MSSQL + Select databsae version: Mysql5, MSSQL2008, MS...
STEPS TO ADD DOMAIN ALIAS (PARKED DOMAIN) IN PLESK: + Login into Plesk control panel + Select Websites & Domains > Show Advanced Operations + Select Domain aliases > Add Domain Alias + Enter domain name + Click OK to add domain alias.
STEPS TO CREATE DNS RECORD IN PLESK: + Login in Plesk control panel + Select Domains > domain you want to modify dns record + Select tab Websites & Domains > DNS Settings > Manage > Add Record + Select record type (A, Cname, MX...) and fill...
STEPS TO CREATE EMAIL ACCOUNT IN PLESK: + Login in Plesk control panel + Select Domain > Mail > Create E-mail Address + Fill all required details and click on ok. PremiumReseller provide Windows Reseller plans with SmarterMail mail server.
STEPS TO CREATE FTP ACCOUNT IN PLESK: + Login in Plesk control panel + Select Domain > Websites & Domains + Select FTP access > Create Additional FTP Account + Fill all details and Click on OK.
HOW TO OPEN FILE MANAGER IN PLESK: + Login in Plesk control panel + Select a domain > Websites & Domains > File Manager + Navigate to 'httpdocs' folder Website files are stored in 'httpdocs' folder. Do not delete or modify any default fo...
STEPS TO CONFIGURE SCRIPTING SUPPORT IN PLESK: + Login into your Plesk control panel. + Select a domain > Websites & Domains + Show Advanced Operations > Web Scripting & Security + Check extension and configure version you want to enable. ...
Steps to create virtual directory in Plesk + Login in Plesk control panel + Select a domain > Websites & Domains + Show Advanced Operations > Virual Directories > Create Virtual Directory + Enter name of virtual directory + Select path o...
STEPS TO SET DEFAULT PAGE OF WEBSITE IN PLESK: + Login in Plesk control panel + Select a domain > Websites & Domains + Show Advanced Operations > Virual Directories > Virtual Directory Properties + Add file name of default page and set at f...
CREATE DATABASE BACKUP IN PLESK: + Log in Plesk control panel + Select Websites & Domains > Backup Manager > Database Backup Repository + Backup > Select a database to backup > Enter backup file name + Click OK to create backup New procedure to ...
You can restore MySQL & MSSQL database in Plesk. Log in Plesk and navigate to your-domain control page: your-domain > Websites & Domains > Backup Manager > (More Actions) Database Backup Repository > Upload backup file
You can add configuration in web.config file to force redirect to https Rewrite rule to be added under
PremiumReseller support PHP 5.2 5.3 5.4 on Plesk Windows hosting. You can customize PHP for specific website in Plesk Domains > your-domain > Websites & Domains > Show Advanced Operations > Hosting Settings We recommend running PHP as Fast CGI Appli...
Create a web.config file in folder of file you want to redirect. Content of web.config file:
Steps to preview website in Plesk 1. Log in Plesk, select manage hosting / subscription 2. Select a domain -> select Websites & Domains tab 3. Look at bottom of Websites & Domains page for list of domains, click "Preview" link below domain to previe...
Awstats is available on our Plesk windows hosting servers. To navigate to Awstats in Plesk: Subscription > Statistics tab > Web Statistics > select a domain to view stat Link to stats is like this your-domain.com/plesk-stat/webstat/ Awstats...
IIS rewrite rules to redirect www.yourdomain.com to yourdomain.com
CREATE PLESK SCHEDULING TASK: Select a Subscription, navigate Websites & Domains > Scheduled Tasks (on right menu) > Add Task Enter Scheduled task name, choose notification type. Path to an executable file: C:WindowsSystem32WindowsPowerShellv1.0powe...
Change read/write permission of website on Plesk Windows server + Log in control panel, go to Subscription -> Files tab -> browse to directory or file you want to change permission. + Hover mouse over the file/directory to show a small down-arrow button...
You get these errors when managing subscription and subscriber in Plesk _"The subscription is still suspended due to the following reason: The subscription is suspended because its subscriber was suspended."_ _"The account is still suspended due to th...
C:UsersAdministrator>cd %plesk_dir%Mysqlbin C:Program Files (x86)ParallelsPleskMySQLbin> mysql -uadmin -p -P 8306 psa Enter password: ********* mysql> select id, name from domains where name = 'your-domain.com'; +------+-------------+ | id | name | +--...
Error Failed to get the domain information is usually caused by missing email service on mail server. To fix error, try these commands cd %plesk_bin% mchk.exe --domain --domain-name=your-domain Note: Command mchk.exe --all --fix=all will check all...
When latest Asp.net 4.5.2 is installed on server, the server already supports MVC 5.0 web application. The website needs to be configured with Asp.net 4.5 integrated mode pipeline. If you upload files from Visual studio website to server, you may get ...
Reseller account or customer account is suspended when subscription is active. Plesk returns error when trying to activate user. Easy way to manually change account status to active by updating record in Plesk mysql database Open command prompt wind...
After adding dedicated ip on server, go to Plesk admin -> Tools & Settings -> IP Addresses -> Reread IP to update list of IPs. On list of IPs, select Resellers of specific IP you want to assign to domain (it should show 0 for unassigned dedicated IP), t...
A service plan in Plesk shows subscriptions using it but there is actually no subscription. The problem is caused by Plesk data inconsistency. Some database procedure goes wrong when subscription is deleted. To verify error, run below queries on plesk...
"Internal error: Unable to load object of type Client with id=xxx: Client: unable to select: no such row in the table" When domain is deleted on server but still has record in Plesk database. Error when adding domain and cannot delete domain in Plesk....