Knowledgebase: Windows Server & VPS
Management Services on Windows VPS
Posted by on 24 January 2012 02:24 PM

All Windows VPS plans come with Semi-Managed services:

+ Initial Setup, Windows OS Install, Pre-Configured IIS, FTP, DNS.

+ 24x7 Ping Monitoring.

+ Operating System Updates.

+ Troubleshooting Host Server Network Issues.

+ Reverse DNS Setup

+ IIS & MSSQL Configuration

Any other configuration, setup and day to day management issues are NOT covered under Semi-Managed service level and should be handled by customer.

If you would like us to look into server issues not covered in Semi Management level, this will be charged at $30/hr (minimum 1 hour billing).

Support for coding issues is charged at $30/hr.

All third party software specific support is to be obtained directly from the relevant software vendor by customer.





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