Knowledgebase: Windows Hosting
Manually manage subscription and subscriber in Plesk database
Posted by Premium Reseller on 12 March 2015 10:04 AM
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You get these errors when managing subscription and subscriber in Plesk "The subscription is still suspended due to the following reason: The subscription is suspended because its subscriber was suspended." "The account is still suspended due to the following reason: The account is suspended because its owner was suspended." Provider acount (reseller account) is Active but Plesk still says owner suspended. Manually check status of subscriber select * from clients where id=185; Change status to Active update clients set status=0 where id=185; Then run command C:\Program Files (x86)\Parallels\Plesk\bin>domain --webspace-on your-domain.com
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