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Knowledgebase : Linux Hosting Cpanel/WHM
     
Why can't I log into my cpanel or webmail?
If you can visit your website but cannot visit the control panel, it's likely that your firewall block the connection. Most office buildings as well as hotels have a firewall setup to block access to the ports required for cpanel, WHM, and webmail t...
What is Fantastico Deluxe & Softaculous?
Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10.000 installations, it provides more than one million end users the ability to quickly install dozens of the leading open source content management systems into their...
How do I obtain my website statistics?
Website stats can be found in hosting control panel (www.yourdomain.com/cpanel [1]) . Under logs section, you can find lots of information such as Latest Visitors, Bandwidth usage, Raw Access logs, Stats We offer a variety of popular web site sta...
Do you have a manual for the control panel?
Cpanel documentation http://www.cpanel.net/docs/cpanel/ [1] WHM documentation http://www.cpanel.net/docs/whm/ [2] We have the flash tutorials located here: Cpanel WHM Flash Tutorials [3] Links: ------ [1] http://www.cpanel.net/docs/cpane...
How can i login to my control panel?
cPanel control panel Please visit http://www.yourdomain.com/cpanel [1] or http://ipaddress/cpanel [2] or http://ipaddress:2082 [3] Web Host Manager: http://www.yourdomain.com/whm [4] or http://ipaddress/whm [5] or http://ipaddress:2086 [6] ...
Accessing Cpanel via Port 80
The default Cpanel installation for Cpanel control panel , Webmail and WHM is running on the following port:Cpanel - 2082 WHM - 2086 Webmail - 2095For some users who is on a LAN which the firewall is blocking the above outgoing port, they may by pass the ...
How can I backup my site?
You can generate a backup at any time. This is useful if you have just made some changes to the site and you do not want to have to wait for the routine backup (daily) before downloading the backup.To generate a backup:1. Login to cPanel (http://www.yourd...
Quota error: new account has space used
A newly created account has space allocated to it according to the quota reports, or quota reports more space than it should on an existing account. This is most often caused by a 'recycled' user ID that has files assigned to it due to a partial acc...
How can my clients view their site before DNS propagated?
Your clients can preview website at: http://your-ip-here/~cpanelusername The IP is provided in your welcome email.
How can I block an IP address using Cpanel?
HOW CAN I BLOCK AN IP ADDRESS USING CPANEL? If there is an IP address you want to block from your website, you can do so inside Cpanel. 1. Log into your Cpanel account. 2. Under "Site Management", go to Ip Deny Manager. 3. Under "Add an IP Deny:"...
You add something into cPanel but it's not there, why?
Login to your cPanel account and look at the left side of the page where it says "General Account Information." It will then list what has been used and how many of each feauture you have left. Notice how the below examples says 0 / 0. MySQL Dat...
Set up cron job in cpanel
Please follow the instruction below to run a cron job on linux server with cpanel + Execute php query with reference to location of cron job on the server /usr/local/bin/php -q /home/cpanel-username/public_html/location-cron-job.php If you get...
500 Internal Server Error
I receive error "500 Internal Server Error"This is a common error when you change CHMOD to 777 or have incorrect syntax in .htaccess file.Please login ftp and check CHMOD of all files and folders, folder permission is 755, file permission is 6...
cPanel custom error pages
To create a custom error page for your account you will need to upload a file with the appropriate file name to the account.The file will be named according to the HTTP error code the page corresponds to. To create a custom page for 404 errors you would...
How can i turn on register_globals?
HOW CAN I TURN ON REGISTER_GLOBALS? Please create a php.ini file with content register_globals = ON then upload php.ini file to public_html folder. That will turn on register_globals for your website. You can create a php info page (info...
Custom PHP.ini & Subfolders
You create a custom php.ini file and upload to public_html folder but custom settings do not have effect on subfolders. You need to copy php.ini to each subfolders to activate custom setting. There is an easy way to get around this issue, add one...
WHM How To Customize Your cPanel Theme & Logo
First log in WHM as either a reseller or system administrator. Next click on Branding from the left column menu, right under the cPanel section. You will see different themes available for edit. Click on the theme will bring you to edit interf...
How to upload / run Perl script
Please follow the steps below to deploy perl script on your hosting account.Connect to FTP, change to public_html/cgi-bin folderUpload Perl script under ASCII modeSet CHMOD 755 to enable execute permissionYour Perl script should work in web browser nowYou...
WHM Create default parking page on new cpanel account
1. Create a default parking page index.htm on your computer. 2. Upload the parking page to your reseller ftp account cpanel3-skel/public_html Location on the server is /home/reseller-cpanel-username/cpanel3-skel/public_html The parking page w...
Disable mod_security - how to whitelist a domain
HOW TO DISABLE MOD_SECURITY FOR A DOMAIN? You receive 406 error (Not Acceptable) when browsing website. Website url is blocked by mod_security. The common reason is the url you try to access has encoding utf8 characters similar to hacking atte...
Cpanel Invalid maildirsize file
You receive error Invalid maildirsize file when changing mail account quota in cpanel. The error can be fixed easily by following the steps below: 1. Login to your server via FTP or use cpanel file manager. 2. Navigate to path /mail/your-domai...
Cpanel website shows forbidden error message
When website shows Forbidden error, it means public_html folder is deleted or the folder does not have correct permission. You can check permission & content of public_html folder in ftp. public_html folder CHMOD permission should be 750.
Force SSL on linux hosting with htaccess mod_rewrite
After you set up ssl for website, you want users to access website via https only. One way to redirect all http traffic to https is add configuration in .htaccess file in website home folder. RewriteEngine On RewriteCond %{SERVER_PORT} 80 RewriteRul...
How to fix Read-only file system on /var/tmp/
How to fix error: _The system failed to create the temporary file /var/tmp/ because of an error: Read-only file system_ lsof /tmp Then umount /tmp and /var/tmp: umount -l /tmp umount -l /var/tmp Then remove the corrupt partition file: rm -fv /usr/tm...
Call to undefined function mysql_connect
MYSQL_CONNECT EXTENSION WAS DEPRECATED IN PHP 5.5.0, AND IT WAS REMOVED IN PHP 7.0.0. MySQLi or PDO_MySQL extension should be used to connect mysql database from php script. mysqli_connect() PDO::__construct() https://www.php.net/manual/en/book.my...
Increase size of root partition / on cpanel server with centos li...
Allocate additional disk space to vps + Run fdisk -l to check disk partitions + Create new partition for additional disk: fdisk /dev/sdnew + Check physical volume, volume group, logical volume: pvs, vgs, lvs + Create new physical volume pvcreate /...
Wordpress Site hacked
Wordpress is a very popular CMS script. As a result, wordpress site is target of many hacking attempts. A wordpress website is scanned and is attacked 24/7. It is a matter of time the website is exploited if website owner does not update wordpress to la...