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Knowledgebase : Pre-Sales Questions
     
This process is very easy. You can simply navigate to our main website www.premiumreseller.com and choose the plan that best suits your needs. Once you choose your plan, you can go through the order process, and complete your payment. All accounts are c...
If you order a new domain name through us, it will take 2-12 hours. If you are transferring an existing domain name to PremiumReseller, it will take 24-48 hours after you make the DNS change with your registrar. For linux hosting, you can preview...
At PremiumReseller.com, we value your business and we know that it's important to get your website online as soon as possible. All new accounts are setup automatically within 15 minutes of ordering after you complete order process. Account activa...
No, there are no hidden costs or fees. The monthly fee listed on our website is all you have to pay. We give 2 months free when you pay annually.
The control panel we use for linux hosting is called cPanel. You can view a live demo of cPanel here: Cpanel Live Demo [1] Web Host Manager Demo [2] (some features are disabled in demo mode) Plesk control panel is provided for customers ...
Yes, you can upgrade any time by using upgrade facility in customer area or submit a ticket to Billing department [1]. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to. It's extremely easy to upgr...
Yes, we allow adult sites.They must be legal in the United States of America.
PremiumReseller.com will not place ads on your site. That is one of the many advantages of having a paid host.
Yes, you may host your friends' websites. If you want your friends to have their own control panel, you'll need to get a reseller account. A reseller account will give you access to reseller panel to manage hosting accounts. Each hosting accou...
Yes, it is very simple for us to transfer over your entire website including your MySQL databases, emails and DNS entries. Basicly, all we would need to have is your old account information. We will take that information and use WHM to transfer y...
Yes, PremiumReseller.com offer 30 day money back guarantee for shared hosting and reseller hosting services.Please read our Terms of Service for more information.http://www.premiumreseller.com/tos.htmYou will need to submit a cancellation request 7 days b...
No. We have managed our own servers since we opened. All servers are located at Singlehop data center in Chicago and WebNX data center in Los Angeles. We have staff monitoring servers and providing customer support 24/7. All hosting services c...
We currently accept all major credit cards worldwide.We also accept payments via Paypal. If you do not have a Paypal account you can get one Free at www.paypal.com. Paypal allows your to add your credit card or checking account to it and it can be used al...
Yes most definitely. Simply open up a helpdesk ticket in the Sales department. Please make sure that you include your desired space and bandwidth along with what type of hosting you are looking for (ie: Linux with Cpanel, Windows with Plesk). ...
Yes. PremiumReseller offers affordable domain registration services. Now you can get a domain name for as little as $8.88/year. Check and register a domain today https://www.premiumreseller.com/manage/check.php
You are responsible for your backups and website content. We create our own nightly backups of all shared hosting servers.We can restore website data from our backup but you should not rely on this procedure to keep your web content safe. We make no gua...